Air New Zealand - A Better Way to Win

Terms & Conditions

  1. The promotional materials, including information on how to enter the promotion, form part of these terms and conditions. Entry into the promotion is deemed as acceptance of these terms and conditions.
  2. Entry to the competition is open to travel agents working in the United Kingdom aged 18 years or over.

Conditions of entry

  1. To participate in this competition, you must submit a valid ticket number and email address, play the online game and enter all of your details correctly afterwards.
  2. A ticket number is deemed valid if:
    1. You book and ticket one or more long haul Air New Zealand flight(s) between 25 September and 31 October 2019.
    2. The ticket must be ex-UK and must include at least one long-haul flight operated by Air New Zealand , for travel between 1 December 2019 and 31 March 2020.
    3. You can enter the incentive as many times as you like but you can only use each ticket number once. Each entry provides trade agents the opportunity to win a prize from the online game and one entry into the Grand Prize draw.
  3. Air New Zealand (the ‘Promoter’), their employees and their immediate families, and their associated agencies are ineligible to enter.
  4. The Promoter will verify the validity of all entries before allocating prizes.
  5. Promotion commences 09:00 (GMT) 25 September 2019 and closes 23:00 (GMT) 31 October 2019 (the ‘Promotional Period’).
  6. The winner of the Grand Prize will be chosen at random from the total pool of valid entries made over the period. The Promoter will hold the draw no later than 14 November 2019 and the winner will be notified by email the following week, if not earlier.
  7. If the Promoter, having used reasonable efforts, is unable to contact the winner within one week, then the prize is forfeited, and another winner will be selected. The Promoter’s decision is final, and no correspondence will be entered into.
  8. The competition comprises of several prize categories:
    1. Over 150 individual prizes of varying value are available to be won during the incentive period, by playing the online game. The prize value includes delivery to the winner. Prizes may not be converted into cash and are non-exchangeable.
    2. One Grand Prize winner will receive return Economy flights (including taxes) from London to Los Angeles or Auckland or Rarotonga, or all three of them as part of one trip for themselves and up to three friends.
  9. The winner is responsible for paying all additional costs associated with the Grand Prize that are not specifically provided (as stated in these terms and conditions), including (where applicable) transport to and from airports, accommodation, meal costs, spending money, insurance, visas and all other incidentals.
    1. The Grand Prize must be taken before 15 June 2020, completed by 30 June 2020 and booked and ticketed no later than 31 December 2019. Flights are subject to availability in designated booking classes. The Grand Prize must be booked a minimum of 30 days ahead of the first flight departure date. No prize travel is permitted between 9 December 2019 - 14 February 2020, or 1 April - 10 May 2020.
    2. Prize travel is only redeemable for carriage on Air New Zealand operated services (own metal).
    3. The prize must be redeemed as part of one trip.
    4. The winner and their chosen companions must travel together on all flights.
    5. All prize travel will be subject to Air New Zealand Conditions of Carriage. Airpoints Dollars™ and status points cannot be accrued on prize air travel.
    6. Please refer to Air New Zealand’s Privacy Policy regarding the collection, use and storage of personal information.
  10. The Promoter accepts no responsibility for any variation in prize value.
  11. Prizes may not be converted into cash and are non-transferable.
  12. The Promoter reserves the right to substitute the prize in whole (or any of its components), with a substitute prize of equal or greater value.
  13. By entering into this competition, the entrant accepts that the personal information provided as part of the competition will be transferred to and processed by the Promoter (Air New Zealand) for the purpose of administering the competition.
  14. The Promoter assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorised access to or alteration of entries. The Promoter assumes no responsibility for any injury or damage to participants, or any other person’s computer, related to or resulting from participation in or downloading any materials relating to this promotion.
  15. Neither the Promoter nor any other person or party associated with this promotion shall be liable for any loss or damage whatsoever suffered (including but not limited to indirect or consequential loss or damage) or personal injury suffered or sustained in connection with either participation in this promotion or with any prizes offered.
  16. The Promoter collects participants’ personal information to conduct the incentive. If the information requested is not provided, the participant may not take part in the promotion. Acceptance of the prize is deemed consent for the Promoter to use the winner’s details and photographs for promotional and media purposes without any further reference, payment or other compensation to the participant. Please refer to Air New Zealand’s Privacy Policy regarding the collection, use and storage of personal information.
  17. The Promoter will use the personal data of travel agents entering the incentive to send communications for all who ‘opted in’ specifically for communications from Air New Zealand.
  18. The promotion and these terms and conditions are governed by English law.
  19. The Promoter of this competition is Air New Zealand Limited, The Triangle, 3rd Floor, 5–17 Hammersmith Grove, Hammersmith, London, W6 0LG, UK.